1. Information we collect

We may collect the following categories of information:
(a) Account Information – Name, email address, phone number, organization details, and login credentials.
(b) Transaction Information – Subscription records, billing details, and payment information.
(c) Usage Information – Data regarding how you use the Service, including access logs, activity records, and technical information (IP address, browser type, operating system).
(d) Customer Data – Any data, files, or content that you or your organization upload, store, or process through the Service.

2. How We Use Information

We use the information collected for the following purposes:
• To provide, maintain, and improve the Service,
• To process payments and manage subscriptions,
• To authenticate users and secure accounts,
• To provide technical support and respond to inquiries,
• To communicate service updates, policy changes, and administrative information,
• To comply with applicable laws and regulations.

3. Customer Data

(a) You retain ownership of all Customer Data uploaded into the Service.
(b) We process Customer Data only as necessary to deliver the Service and in accordance with your instructions.
(c) We do not sell, rent, or disclose Customer Data to third parties, except as required by law or with your consent.

4. Sharing of Information

We may share information in the following circumstances:
• With Service Providers: Third-party vendors who assist in providing hosting, payment processing, or technical support, bound by confidentiality obligations.
• For Legal Compliance: When disclosure is required by law, regulation, or legal process.
• For Protection: To protect the rights, property, or safety of the Company, its users, or others.

5. Data Security

(a) We implement commercially reasonable technical, administrative, and physical safeguards to protect information against unauthorized access, loss, or misuse.
(b) However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to provide the Service, fulfill contractual obligations, comply with legal requirements, and resolve disputes.
Customer Data will be deleted or anonymized upon termination of your account, subject to applicable retention laws.

7. International Transfers

If you access the Service from outside Nigeria, your information may be transferred to and processed in jurisdictions that may not provide the same level of data protection as your home country. By using the Service, you consent to such transfers.

8. User Rights

Depending on applicable law, you may have the right to:
• Access and obtain a copy of your personal information,
• Correct inaccuracies in your information,
• Request deletion of your personal data,
• Object to or restrict certain forms of processing,
• Withdraw consent where processing is based on consent.
Requests may be submitted to [Insert Contact Email].

9. Children’s Privacy

The Service is not directed to individuals under eighteen (18) years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through reasonable means. Continued use of the Service constitutes acceptance of the revised Privacy Policy.

11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at: Techvibes International Limited
Isiyaku Ismaila Crescent Wuye, Abuja,
[Insert Email Address] +2348136608096